Recruitment giant Hays is using Freshworks technology to help its staff proactively and effectively manage customer requests.

This week - forget about FOMO, enterprises have a fear of messing up with AI (FOMU). Amazon is the latest heavyweight to ...

Agentic AI is a new buzzword that brings a new set of questions for enterprise teams. UiPath's Bobby Patrick looks at the top ...

AI was everywhere (no surprise) but quantity of AI enhancements won out over quality of AI innovations. Bad managers can ...

As well as playing a vital role in vehicle design and performance, AMF1 has recently upgraded the technology it’s running ...

Regulation is coming fast and AI is forcing the pace - we speak to reporting vendor Workiva about the growing pressure for ...

It’s one thing to attend a user conference. It’s another to spend 3-hours after the event conversing, in-depth, with a customer who’s taking on a major transformation effort that will be anchored with ...

Shoe retailer replaced its on-premise SAP hybrid instance facing imminent switch-off with a cloud-native, API-based platform.

A recent discussion of AI ethics left a pattern of nails and a smearing of porridge on the wall that even Jackson Pollock ...

Forget about chatbots. DataStax CTO Davor Bonaci suggests enterprises start with information extraction, search, and ...

Great Chief Data Officers (CDOs) often have a set of key attributes that help their organizations meet business objectives ...

Workday Rising provided a gut check on all things AI. It also presented me with a chance to hear from customers that are now ...