Recruitment giant Hays is using Freshworks technology to help its staff proactively and effectively manage customer requests.

This week - forget about FOMO, enterprises have a fear of messing up with AI (FOMU). Amazon is the latest heavyweight to ...

Agentic AI is a new buzzword that brings a new set of questions for enterprise teams. UiPath's Bobby Patrick looks at the top ...

AI was everywhere (no surprise) but quantity of AI enhancements won out over quality of AI innovations. Bad managers can ...

Regulation is coming fast and AI is forcing the pace - we speak to reporting vendor Workiva about the growing pressure for ...

As well as playing a vital role in vehicle design and performance, AMF1 has recently upgraded the technology it’s running ...

Shoe retailer replaced its on-premise SAP hybrid instance facing imminent switch-off with a cloud-native, API-based platform.

Great Chief Data Officers (CDOs) often have a set of key attributes that help their organizations meet business objectives ...

From ServiceNow’s annual World Forum event in London, which welcomes 3,000 customers, prospects and partners, Nick Tzitzon ...

Williams, who joined Eurostar in 2011 as Strategy Director, has been monitoring and preparing for the digitization of border ...

The UK’s NHS is a unique national system, yet not without challenges at a local level. How does tech innovation sit with such ...

This week - can enterprise AI reduce hallucinations - and why does the topic get my dander up? California's governor vetoes ...