diginomica - business insights for the digital enterprise
WEBServiceNow CTO gives a reality check on the impact of AI agents - what’s real right now and the future opportunity This article is sponsored by: One of the founders of ServiceNow, Pat Casey, gives diginomica an ‘on the ground’ assessment of how organizations should be thinking about generative AI and AI agents.
CEO Bill McDermott’s next play will see ServiceNow go after ERP ...
WEBMay 11, 2022 — (Image sourced via ServiceNow) Last time I spoke with ServiceNow’s Bill McDermott, I wrote that the CEO was pointing to a ‘new era’ for the company.That conversation took place shortly after ServiceNow had inked a partnership deal with process mining vendor Celonis, and it was clear ServiceNow was looking at opportunities to dive deeper into systems of record.
A 100 times productivity gain in improving Walmart's ... - diginomica
WEBAug 16, 2024 — Today's Walmart is different. We are people-led and tech-powered. A statement of intent from Walmart CEO Doug McMillon. And given that it’s 2024 tech-powered inevitably means having generative AI front-and-center of your corporate strategy.
Cut energy, water and cooling, and e-waste with modern storage ...
WEBAug 1, 2024 — Cut energy, water and cooling, and e-waste with modern storage infrastructure. The heat is on for data storage (literally). Patrick Smith of Pure Storage examines the ways to keep the cost of modern storage low - for the planet, and for businesses. Today, energy costs are truly unpredictable, and the rise of AI is going to add to the uncertainty.
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WEBTwo years on from when diginomica last reported on how INGKA Group (IKEA) is using Celonis’ process mining technology to understand ‘the perfect order’, we provide an update with learnings. Read more about In pursuit of the ‘perfect order’ - learnings from how INGKA Group (IKEA) is using Celonis.
why service silos need a digital thread - diginomica
WEBAug 22, 2024 — Out of sight and under-monetized - why service silos need a digital thread. Frontline service techs need lifecycle vision to help improve customer experiences. Archana Gopala-Krishnan at ServiceMax makes the case for optimizing whole organizations with a digital thread of data. ‘Cautious optimism’ is a phrase we are hearing a lot these days.
Manufacturing hits a turning point – can a different breed of ERP ...
WEBApr 23, 2024 — Manufacturing is at a new crossroads - and customer relationships hang in the balance. Can manufacturers bring customer demand signals across functional silos? Yes, says Debbie Baldwin of Acumatica, but a different approach to ERP is needed.
Conversational analytics – the age of the citizen analyst - diginomica
WEBOct 26, 2021 — Conversational analytics – the age of the citizen analyst. By Preethy Padmanabhan October 26, 2021. Dyslexia mode. Summary: Data analysts and access to report building tools have traditionally been a constraining factor leading to bottlenecks. Preethy Padmanabhan of Freshworks makes the case for citizen analysts through data democratization.
Latest FinancialForce release adds FP&A as the company locks …
WEBApr 13, 2022 — This is also the first release since the cloud-based financials and PSA vendor introduced its new financial planning and analysis (FP&A) offering, part of a growing set of Salesforce-native offerings tailored to the needs of the service economy as it bounces back from the pandemic. Scott Brown, CEO at FinancialForce, says the company is seeing ...
What does it take to turn sustainability hype into ... - diginomica
WEBJun 9, 2021 — Sustainability in 2021 is to ERP what multi-tenancy was to ERP in 2005.. SAP recently made sustainability an anchor piece of their online user conference messaging. Looking at the real-time chat stream during the event, many viewers got caught up in management’s enthusiasm regarding this do-good focus.